Jevar Returns Static Page
J'evar Returns
Returns
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
To initiate a return click here
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To Initiate a return, click here
To return an item, place the item securely in its original packaging, and mail your return to the following address:
J'evar Co.
Attn: Shipping Department
16 W 46th St 12 Floor
New York, NY 10036
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
If you have any questions concerning our return policy, please contact us at: concierge@jevar.co
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note:
- A $50.00 restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us here.